Legal Document

777bet Privacy Policy

This policy clearly explains how your personal information is collected, what it is used for, and how it is kept secure.

Last updated: January 2025
SSL Encryption Data Secured Personal Privacy

1. Introduction and Scope

This privacy policy applies to all services and activities on the 777bet platform. When you visit the 777bet website, create an account, or use any of our services, you are considered to have voluntarily accepted this policy.

777bet believes that data privacy is a fundamental right. We are therefore committed to maintaining transparency at every step of how your information is collected and used. If you have questions about anything in this policy, you may find initial answers on our Frequently Asked Questions page.

This policy has been drawn up in accordance with applicable laws and regulations of Bangladesh. 777bet will notify you in a timely manner of any changes.

2. Types and Methods of Data Collection

777bet collects your information through various processes. This falls into two main categories — information you provide directly, and technical information collected automatically.

Information You Provide Directly

Information you provide yourself includes:

  • Full name and date of birth
  • Mobile number and email address
  • Bank account or mobile banking details (bKash, Nagad, Rocket)
  • Identity document details (for verification purposes)
  • Transaction history

Automatically Collected Information

Information collected automatically while you use our services:

  • IP address and device type
  • Browser version and operating system
  • Session duration and page visit patterns
  • Data from cookies and similar tracking technologies
  • Gaming activity logs

The information requested at account registration is necessary for the proper delivery of services. No additional information is ever made mandatory.

3. Purpose of Data Use

777bet uses your information only for specific, legitimate purposes. The main areas of use are described below:

Service Operation and Improvement

Your information is used to create and manage your account, process deposits and withdrawals, and personalise services according to your preferences. It also helps identify technical issues on the platform and improve the user experience.

Security and Fraud Prevention

Your information is analysed to keep your account secure, prevent unauthorised access, and identify suspicious activity. This is done to protect your assets and identity.

Communication and Support

Contact details are used to communicate with you via live chat and email, resolve technical issues, and send relevant updates. 777bet never sends unsolicited marketing messages without your consent.

Meeting Legal Obligations

Your information is used to maintain certain records, verify identity, and keep financial transaction documents as required by applicable law in Bangladesh.

4. Data Sharing with Third Parties

777bet does not sell your personal information to any third party. However, limited information may need to be shared with trusted partners in certain cases that are essential for service delivery.

Payment Processors

Information required to process transactions through payment methods such as bKash, Nagad, Rocket, and bank transfers is shared with the relevant financial institutions. This information is used only for the specific transaction.

Technology Service Providers

Specialist technology companies assist with server management, data analysis, and cybersecurity services. These companies operate under strict confidentiality agreements.

Legal Authorities

Information may be provided in compliance with applicable law in response to a court order or a legitimate request from a law enforcement authority.

Business Restructuring

In the event of a business change such as a merger, acquisition, or asset transfer, your information may be transferred to the relevant party, subject to the same privacy protections.

Outside the cases listed above, 777bet does not disclose or transfer your information anywhere else. Every third-party partner is bound by a confidentiality agreement.

5. Cookies and Tracking Technologies

The 777bet website uses cookies and similar technologies to help improve your browsing experience.

Types of Cookies

  • Essential cookies: These are necessary to maintain login sessions and ensure security — without them the site does not function properly.
  • Performance cookies: Used to analyse how much time is spent on each page of the site in order to improve service quality.
  • Preference cookies: Remember your language, theme, and other preferences so you do not have to configure settings each time.
  • Analytics cookies: Used to understand traffic patterns and user behaviour — this is entirely anonymous data.

You can disable cookies in your browser settings. However, disabling certain essential cookies may affect some site functionality. Detailed guidance on managing cookies is available from our support team.

6. Data Retention and Deletion Policy

777bet retains your information only for as long as it is necessary or legally required.

Account Information

Retained while your account is active and for the required period after it is closed.

Financial Transactions

Retaining transaction records for the period prescribed by financial law in Bangladesh is a legal requirement.

Support Communications

Records of support conversations are kept for a set period to help improve service quality and resolve disputes.

After you close your account, your personal information will be deleted or anonymised in due course, unless it falls under a legal obligation to retain it.

7. Technical Measures for Data Security

777bet takes industry-standard technical and organisational measures to protect your personal information.

SSL Encryption

All data transmissions are encrypted with 256-bit SSL.

Secure Servers

Data is stored in secure data centres with regular backups.

Access Controls

Only authorised staff can access specific data.

Continuous Monitoring

Round-the-clock surveillance to detect suspicious activity immediately.

That said, no internet-based system is completely secure. You are therefore advised to use a strong password and not share your login details with anyone.

8. Your Rights and Controls

Every user registered on the 777bet platform holds the following rights over their own information:

Right to Access

You may request a copy of the personal information we hold about you at any time. This request will be processed as quickly as possible after being submitted to our support team.

Right to Correction

If your profile contains incorrect or outdated information, you may request a correction. Changes to identity-related information will require the appropriate verification process.

Right to Deletion

You may request deletion of personal information that is not subject to a legal obligation to retain. Where an active account exists, this process will take effect after the account is closed.

Right to Withdraw Consent

Consent given for marketing communications and optional data processing may be withdrawn at any time. This will not affect any prior lawful processing.

To exercise any of these rights, contact our 24/7 live chat support or write to our support email. For information on responsible gaming account restrictions, visit our Responsible Gaming page.

9. Protection of Minors

All 777bet services are exclusively for individuals aged 21 and above (21+). We do not knowingly collect or store any information from minors.

If we are informed that information from a minor has been collected by mistake, that information will be deleted immediately and the relevant account will be suspended.

Parents and guardians are requested to contact our support team immediately if they find that their child is using this site.

10. Changes to the Privacy Policy

777bet may update this privacy policy from time to time. You will be notified in different ways depending on the nature and significance of the change:

  • For significant changes, a direct notification will be sent to your registered email or mobile number.
  • For minor changes, a notice will be published on the site's home page.
  • The date of each update will be shown at the top of this page.
  • Continuing to use the service after a revised policy has been published will be taken as acceptance of the new policy.

Our Terms and Conditions apply alongside this privacy policy. Reading both documents together will give you a complete understanding of the overall terms of use.

11. Contact Us

For any questions or complaints about the privacy policy, or to exercise your rights, contact us through any of the following channels:

Live Chat

Our support team is available seven days a week, twenty-four hours a day in both Bengali and English. You will find the live chat button on any page of the site.

Email Support

For detailed privacy-related requests, email us at:
[email protected]

To learn more about 777bet, visit our About Us page, which contains detailed information about the platform's services and goals.